Oral B Phone Numbers and Emails

Toll-Free Number:

  • (800) 566-7252
Send Message

Customer Service:

  • (800) 331-3774
    Consumer Related Inquiries
  • (888) 664-1443
  • +353 180 050 9448
  • +44 800 731 1792

Oral B Emails:

Investors/ Franchising
Claim Your Business
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Contact Information

Oral B Website:

Oral B Help Center:

Corporate Office Address:

The Procter and Gamble Company
PO Box 504,
Leicester, Leicester LE94 0AE
United Kingdom

Other Info (opening hours):


Monday - Friday: 9:00am - 6:00pm (EST)

Oral B Customer Service Reviews

1.5 / 5
Susan P Xtt
So very disappointed.

The Oral B electric toothbrush is a disappointing purchase. The brush head and handle have a noticeable gap, which is both unappealing and potentially...

Read full review
Michael P Ioh
Non-existent customer service

Five emails requesting customer service. No acknowledgement or response to my requests. No commercial contact address or location just hiding behind a PO Box...

Read full review

Summary of Oral B Customer Service Calls

04:34 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Oral B?

Product/ Service Question:

  • “Broke toothbrush”
  • “My toothbrush isn't working”
  • “Defective tooth brushes”

Payments and Charges Question:

  • “Promo code is not valid”
  • “Do u offer a military discount”
  • “Need new charge, which got lost”

Request for Information Question:

  • “Ask a question”
  • “Product question”
  • “Question about smart 1500.”

Return/ Replace Question:

  • “Return refund”
  • “Replacement problem”
  • “Replacement head questions”

Shipping and Delivery Question:

  • “I put the wrong deliver address for my order # 379496”
  • “Did not receive items while the tracing says its delivered”
  • “Didn't get a charger”

Staff Question:

  • “Customer service or Oral-B 9000”
  • “Need to speak to somebody and Customer Service”
  • “Customer service”

Website/ Application Question:

  • “App not working”
  • “I purchased an oral-b electric toothbrush on your site.But i didn't receive an arrival date. Can you please help me with the arrival date. Thanks”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel auto shipment”

Cards Question:

  • “Prepaid Mastercard”

Account Question:

  • “They took money out of my account”

Other Question:

  • “Product idea”
  • “Sensitive teeth after using oral b genius”
  • “Electric toothbrush”


Related Companies

Procter And Gamble, Tide, Charmin, Downy, Olay


Oral B is a world famous brand of tooth care products. Since 2006 company is a part of Procter & Gamble company. Oral B covers all possible needs in tooth care for individuals and professionals. Company is considered to be a leader in this market segment. Company has a wide assortment of products that includes toothpaste, floss, rechargeable electric toothbrushes, products for babies and kids, specialty dental products, replacement brush heads, manual toothbrushes. Visiting the web site of the company it is very easy to find such information as advices on tooth and mouse care, online consultation with a dentist, and so on. Oral B products have such benefits as gingivitis prevention, whitening, gentle on teeth and gums, orthodontic care, bad breath protection, interdental cleaning, kid friendly, plaque removal.

Oral B reviews and complaints

Oral B is ranked 353 out of 1443 in Cosmetics and Personal Care category

Area Served


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