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I love Oral-b brushing and am on my 3rd brush over the last 10 years. Purchased the latest one 5 months ago, but the battery suddenly stopped working. I read the manual and followed the instructions for replacing the battery, only to find that this would void the...
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1.7
#1188029
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Oral B - Very bad customer Service

I brought an electric toothbrush two months ago and it stopped working I had to call USA to find the contact in NZ who told me to go to an authorised repairer who then just sent it to them and it has been two weeks and heard nothing and I had to buy another toothbrush
1.0
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Diversity of Products or Services
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#1171824
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I returned my two oral B electric tooth brushes because I was disappointed by their inability to hold a proper charge. I returned all merchandise and packaging with a receipt and my personal info to the po box in the brochure that came with the toothbrush and my...
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2.8
#1127801
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Great concept and marketing, but in reality they do not last 3 months. I bought a pack of 8 (7+1) Oral-B CrossAction Replacement Brush Heads and they each lasted for about a month. The metal part that turns on the inside breaks very easily, leaving you with a vibrating...
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2.3
I didn't like
  • That they do not provide a phone number to call
#1120268
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phoned couldn't get thru. I bought pulsar toothbrush from oral b after been told that all oral b tooth brush heads were interchangeable only to then buy an oral b head that does not fit my pulsar toothbrush. oral b very bad information on websites. I had to buy the...
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1.0
#1117528
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Oral B - I am very upset.....need tapered brushes for interdental appliance

Very expensive to go to periodontist....given the interdental appliance but cannot purchase refills. This is a terrible way to run a company.....any solutions...do you have any suggestions!
#1061816
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I have now bought 2 Oral b battery toothbrushes from different stores and both have the same problem bad design fault were batteries are fitted it's not a tight compartment batteries are loose inside and don't make connections hence cut out changed batteries on...
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3.0
I didn't like
  • Not a good experience
  • Merchandise serviced still not working
#971101
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Hi, I have been using a €20 electric toothbrush I bought from Lidl (low cost store in Europe). The heads are 8 for €5. It does the same job as a €30 machine and heads costing 8 times as much. Don't be fooled by the hype. Oral B ope that once you have bought their...
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#954065
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bought the brush on Amazon last month (9/16) NOW NO website to register and get coupons. Just a rip off. Shame on Oral B. The last purchase from them for sure. NO United States on register sites, no place to put code. Waste of my precious time. I'd rather steal the...
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1.0
#938047
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Toothpaste Review

I've sent to emails to then for some help recognising the gritty toothpaste. Never ever replied to me. Bloody ignorant
1.7
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Customer service
Diversity of Products or Services
Price Affordability
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Reliability
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Website
#929039
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