Latest review first
Oral-B is quite simply the worst major company and any company that I have ever dealt with. They pride themselves on these so called guaranteed products and seem to dominate.. BUT, when they don't work, you are left on your own. I have tried emailing/contacting...Read more
- Brush in the first weeks before it was faulty
I didn't like
- No customer care faulty product
Agenda: To discuss the data set and initial thoughts collected from meeting P&G Initial analysis - ORAL B - POWER accounts for almost 20% of complaints Of the ORAL B - POWER Selection - 64% of these complaints relate to RECHARGABLE TOOTHBRUSH HANDLE Most complaints are...Read more
Oral B - Faulty Product
Tooth brush head was split when I got it out of packaging.
Tannum Sands, Queensland
Oral B - Did not receive rebate
Purchased a tooth brush over $49 and sent out the rebate. Instead of getting back my rebate. I got mail that said they can’t not give me the rebate because my purchase needs to be made online. Ridiculous because at least I still purchaced their tooth brush.
Oral B is a reliable brand, or so I thought. Actually, I have never ever experience this problem with any other toothbrush brand. I am very upset! The bristles keep coming out of the toothbrush while I am brushing my teeth! I have gagged and chocked on a few... I have...Read more
I have been trying to get $90 of rebate money from the company since December 2017. Called them monthly and was promised them in mail each time. Last time I called was this week and they said they can't do anything for me because they pay in American Express Credit...Read more
I didn't like
- Not a good experience
Toothbrush started cutting in and out of power. At first I thought the battery was dying so I opened it up to see if it could be replaced. I discovered a poor battery connection but the design does not allow for the removal of the battery or anyway to tighten the...Read more
Oral B - Happy as a Lark!
I never rec’d my rebate, & Maggie is sending a new card in the mail!
Recently we purchased a Pro Health Original Dental Floss. When we first used it the container popped open and the floss fell out. I put it back together but the container would not stay shut. I tried taping the container but the floss came out of the opening. I tried...Read more
I didn't like
- Complaint form takes too much time
I am truly disappointed with my new electrical tooth brush on and off button. Why is it so hard to push? When compared to my old model, this is definitely a huge change. I don’t like it. I bought it for my 8 year old kid who insisted she wanted an electrical...Read more
Do you have something to say about Oral B? What happened? What can we help you with?