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Oral-B is quite simply the worst major company and any company that I have ever dealt with. They pride themselves on these so called guaranteed products and seem to dominate.. BUT, when they don't work, you are left on your own. I have tried emailing/contacting...
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1.3
I liked
  • Brush in the first weeks before it was faulty
I didn't like
  • No customer care faulty product
#1394112
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Agenda: To discuss the data set and initial thoughts collected from meeting P&G Initial analysis - ORAL B - POWER accounts for almost 20% of complaints Of the ORAL B - POWER Selection - 64% of these complaints relate to RECHARGABLE TOOTHBRUSH HANDLE Most complaints are...
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#1393944
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Oral B - Faulty Product

Oral B - Faulty Product
Tooth brush head was split when I got it out of packaging.
Tannum Sands, Queensland
#1393149
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Oral B - Did not receive rebate

Purchased a tooth brush over $49 and sent out the rebate. Instead of getting back my rebate. I got mail that said they can’t not give me the rebate because my purchase needs to be made online. Ridiculous because at least I still purchaced their tooth brush.
1.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1391776
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Oral B - Bristles coming apart while brushing my teeth
Oral B - Bristles coming apart while brushing my teeth
Oral B - Bristles coming apart while brushing my teeth
Oral B - Bristles coming apart while brushing my teeth
Oral B is a reliable brand, or so I thought. Actually, I have never ever experience this problem with any other toothbrush brand. I am very upset! The bristles keep coming out of the toothbrush while I am brushing my teeth! I have gagged and chocked on a few... I have...
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#1366485
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I have been trying to get $90 of rebate money from the company since December 2017. Called them monthly and was promised them in mail each time. Last time I called was this week and they said they can't do anything for me because they pay in American Express Credit...
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1.0
I didn't like
  • Not a good experience
#1339457
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Toothbrush started cutting in and out of power. At first I thought the battery was dying so I opened it up to see if it could be replaced. I discovered a poor battery connection but the design does not allow for the removal of the battery or anyway to tighten the...
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#1321505
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Oral B - Happy as a Lark!

I never rec’d my rebate, & Maggie is sending a new card in the mail!
#1297274
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Recently we purchased a Pro Health Original Dental Floss. When we first used it the container popped open and the floss fell out. I put it back together but the container would not stay shut. I tried taping the container but the floss came out of the opening. I tried...
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2.0
I didn't like
  • Complaint form takes too much time
#1290773
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Oral B - On and off button
Oral B - On and off button
I am truly disappointed with my new electrical tooth brush on and off button. Why is it so hard to push? When compared to my old model, this is definitely a huge change. I don’t like it. I bought it for my 8 year old kid who insisted she wanted an electrical...
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3.0
#1225670
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