Oral B

Oral B chat was useless to me even after three attempts using it and the phone number that your service provided me never makes a live person available to you. In short there's presently no true customer service available at this company.

They feel just referring you to their web site will provide us with all we could possibly need. They are certainly saving money but literally at our expense!!

(ref !00d800puz7.!500kzoeylg:ref) look up my emails to and from customer care from November of this year - your Lerato from customer care has the records if she hasn't already deleted them.

I was promised a refund of R1499.00 within 7 working days on the 3rd of December - to date nothing from them - after numerous emails asking what's happening.

This is the most disgusting customer service I have ever had the misfortune to deal with.

Rest assured this will be on Blue *** and every other portal I can post it onto.

Your tooth picks, you've changed the formula didnt you. You went and took a perfectly good product and cheapened it to a completely uselss bundle of landfill.

In what world did you think you were going to pull this off? Nice way to kill your brand. Absolute rubbish.

Needed that extra yacht for the ceo I'm guessing. You all should be ashamed of yourselves.

Customer service person was friendly,

polite, professional, and amazing!@&$)(;:/-.,?!!mm?,.!llkkjhjkjhhhjgfcdxvhvccc

After the phone call, I felt like it was a huge mistake that I bought an oral B toothbrush and the representative did not offer me anything such as replacing the toothbrush. All he was busy doing was lecturing me about cleaning my hands before touching the toothbrush, even though he didn't ask me anything about that. All he did was assume on his behalf, and that left me very upset and pissed off with no resolution.

I bought my oral-b toothbrush 2 years ago at my dentist. Around 4 days ago it stopped working randomly. It turns on but it does not work.

I ordered an Oral toothbrush from Walmart in Oct. 2024.

It worked well until a month ago when it started running like the battery was going dead.

I called and emailed Oral B and received an email from an irritated customer, which really upset me. I wanted to get it replaced because it had a 2-year warranty.

I own an electric toothbrush of yours, and I think it does a great job, but it's developing a nasty smell at the base where the brush joins the main unit.

my oral b is about 10 yrs old and the batteries are in the unit and need to be replaced. BUT I am unable to twist the bottom piece to get access to them. How do I do it without damaging the unit?

I bought the iO Series 7 Twin Pack, Black Onyx and Purple Amethystdo for my sister and mom. My sister stopped tracking the brush.

Ive tried to reach out to Oral B direct customer service line. They are horrible! Kept suggesting I restart. I did.

But still. I give up.

I wont buy another one. Prob going to try another brand going forward

The customer service representative I spoke with was very helpful and resolved my issue! We love our oral beef flossers, and were bummed to get a defective bag, but its nice to know the company stands behind its products!

This is an ongoing issue that hasn't been solved after sending feedback on the app, so I doubt it will be fixed.

I paid for one day delivery, for 20$. I have not received any thing yet. Hopefully someone helps me soon.