Oral B Reviews

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Welcome to Oral-B chat. You are chatting with Oral-B support Curtis: Hi I'm Curtis. How may I help you today? Me: Hi Curtis, I'm Nate. I have a complaint. Me: I just got back from Hannaford's in Dover, NH. I both the 2x Value Pack of the Vivid Luminous. Imagine my...
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ID
#2261137 Review #2261137 is a subjective opinion of poster.
Product
Oral B Toothbrush
Cons
  • Not a good experience
Preferred solution
Deliver product or service ordered
New Reviewer

Problem with floss

The problem Im having is that the floss keeps breaking while Im flossing. It seems as if the quality of the floss has gone down. It has happened recently in several different containers of floss I have used. It never use to do that. Have u heard this before?
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ID
#2710216 Review #2710216 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Advertisement mistake

Hi, this is aravind from India, 2 days before i saw your advertisement in star Vijay tamil channel, your oral -B logo and tv logo also mixed in right side top view, so your logo not clear, so change left side, the oral -B logo got clear view,thanks
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ID
#2698861 Review #2698861 is a subjective opinion of poster.
Location
Bhubaneswar, Odisha
New Reviewer

Timer is not working

Customer service is closed! I was not able to voice my concerns. Please have someone contact me at 314-280-**** Thanks, Crystal
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ID
#2691300 Review #2691300 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Phone doesn’t connect

Glide breaks Phone runaround and the goes dead Cant talk to anyone What good is a guarantee if they dont talk to you?

User's recommendation: Aboid.

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ID
#2677806 Review #2677806 is a subjective opinion of poster.
Preferred solution
Full refund

Question

Very simply, the toothbrush did not do what the manual said it should. I called and was told not all the brushes do what the manual says. I suggested they might revise their manuals. Plus a cumbersome telephone system.
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ID
#2614331 Review #2614331 is a subjective opinion of poster.

Replacement brushes

Waiting for my toothbrush to be returned. I have no received an email saying what the update on it is.
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ID
#2526103 Review #2526103 is a subjective opinion of poster.
Location
Cathedral City, California

I 5hink my charger is bad

I am sending it back today. Ut has the charger and toothbrush holder. Shipping label and note. Hope to receive a new one soon
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ID
#2503352 Review #2503352 is a subjective opinion of poster.
Location
Desert Hot Springs, California
New Reviewer

Not happy with your customer service

Oral B - Not happy with your customer service
Original review updated by user Mar 06, 2021
Just because I bought your electric toothbrush model 8000 from Amazon I have until today not received any notification about my order which I spoke with one of your sales representative I have not received any notification or confirmation about my order. I today ordered the extra brush heads from Amazon today and it will be delivered tomorrow.
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ID
#2446924 Review #2446924 is a subjective opinion of poster.
Product
Oral B Toothbrush
Preferred solution
Let the company propose a solution

Garantia

My broch teh no working
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ID
#2360917 Review #2360917 is a subjective opinion of poster.
Location
Pensacola, Florida

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Verified Reviewer
New Reviewer

Great coupon! That is if you can find 2-3head replacements. Have been trying to take up the savings but have never, thats never found a store who has 3 packs. Out of stock,no restock. Coupon worthless

Have visited Walmart, Walgreens, Target,CVS

User's recommendation: Don't bother looking for them . They don't exist.

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ID
#2348424 Review #2348424 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

Regarding our toothbrush order

It wont let me place an order online
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ID
#2312829 Review #2312829 is a subjective opinion of poster.
Product
Oral B Toothbrush
Preferred solution
Let me place my order online
New Reviewer

Help me

No answer on phone at night

User's recommendation: Don’t call after 9-5.

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ID
#2269556 Review #2269556 is a subjective opinion of poster.
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer

I returned a faulty toothbrush in July which I had just purchased two months before. No response. I wrote to them August, September and October and have not had an acknowledgement of any kind.

According to the tracking number it arrived on 16th July.. I expected some correspondence regarding it but have not received a thing.
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ID
#2253544 Review #2253544 is a subjective opinion of poster.
Location
Leesburg, Florida
New Reviewer

Brush head

The representative from Oral b told me that the brush heads from Cosco were compatible with all Oral b toothbrushes. Well, it is not!

User's recommendation: Beware.

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ID
#2232729 Review #2232729 is a subjective opinion of poster.
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Brush head don’t work

I was told by the representative from oral b that the brush heads from Cosco were all compatible with their toothbrush. It is not true. They dont work!

User's recommendation: Beware!

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ID
#2232722 Review #2232722 is a subjective opinion of poster.
Location
Winona Lake, Indiana

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